Question 1

Do I change my phone number?

Accepted Answer

No. Same line on Google and your trucks. You forward unanswered calls behind the scenes.

Question 2

How is Effiroad different from an answering service?

Accepted Answer

Answering services take messages. Effiroad captures loss type and address, dispatches standard water jobs automatically, and texts you 1/2 on fire, Cat-3, or unclear intakes.

Question 3

How fast can I go live?

Accepted Answer

About 10 minutes: enter your contact, set on-call hours, forward your main line, and do one test call.

Question 4

What happens during a storm surge when many calls come in at once?

Accepted Answer

Effiroad handles simultaneous calls — each caller goes through intake independently. Standard water jobs dispatch automatically; anything requiring judgment queues for your 1/2 reply.

Question 5

Is there a risk-free trial?

Accepted Answer

21-day free trial with phone, SMS, and dispatch included — no credit card required. Paid plans also include a 30-day money-back guarantee. Cancel anytime — no contracts, no cancellation fees.