Hours you choose
Answer on your schedule
After 5 PM, weekends, storm weeks — Effiroad only picks up when you forward unanswered calls.
See the site built for your trade
HVAC phone → truck · 1–15 technicians
Never miss a no-heat callwhen you're on another job.
Effiroad answers every call 24/7 with a calm US voice, qualifies the job, and rolls clear no-heat / no-cool to your on-call tech. Gas smell or sparking? Always held for your 1 / 2. Homeowners get ETA SMS + a live map — better than voicemail or a tired night receptionist.
- Calm natural US voice
- No-heat auto-dispatch
- Gas smell always held
- Owner 1 / 2 + reply 9 undo
30-day money-back256-bit encryptedCancel anytime
See it in action
See Effiroad in action
No-heat pick-time → auto-dispatch · gas smell safety hold · schedule you control
Saturday 6 AM on another job? Effiroad picks up on your hours. Verified no-heat confirms address + time on SMS, then offers your on-call tech — gas smell always waits for your 1 / 2.
Never miss a 6 AM no-heat call
AI intake & dispatch for independent HVAC shops · 1–15 techs
Speed on standard calls
No-heat after pick-time
Verified no-heat / no-cool with name → customer confirms address + window on SMS → on-call tech SMS. Owner gets FYI.
Safety first
Gas smell = your call
Gas odor, sparking, or fuzzy details → owner SMS hold. Reply 1 to dispatch, 2 to hold.
Not just a message
Crew + live map
Tech accepts by SMS, replies ETA minutes, customer gets on-the-way text + live map automatically.
Swipe to explore →
Interactive — menu, intake, address+pick-time, auto-dispatch, live mapTap 🔊 in the demo to hear the AI voice.Clear no-heat can auto-schedule after pick-time. Gas smell never auto-dispatches.
What you just saw — HVAC in plain English
We answer when you're on a job or off the clock — on the schedule you set. No-heat after pick-time; gas smell waits for you.
Schedule-based answering
Set nights, weekends, storm weeks. Forward unanswered calls — your main number stays on the truck and Google.
No-heat after pick-time
Verified no-heat with name → SMS to confirm address + pick a window → once confirmed, on-call tech gets crew SMS. You get an FYI text + live map after accept.
Gas smell = your call
Gas odor, sparking, or unclear intake → owner SMS hold. Reply 1 to dispatch, 2 to hold. Never blind roll.
Live in ~10 minutes
Sign up, set on-call hours, forward your line, run one test call. Jobber sync optional.
Built for independent HVAC companies — live in minutes
~10 min
typical go-live
24/7
emergency intake
3 layers
phone · analytics · AI
$3,000+
one saved call can cover the month
- US HVAC service
- Same company number
- No CRM required
Security & privacy
Built so customers trust the link — and you keep the data
Expiring private links, live-map access that ends with the job, and shop-owned records — no lead marketplace.
Expiring private links
Intake and pick-time links are secret and time-limited. After a job is done or cancelled, sensitive details drop off and the link expires soon.
Live map that locks down
Customers see tech ETA only while the visit is active. When the tech arrives or the job closes, location sharing stops and the tracking link dies.
Your records, not ours to sell
Name, phone, address, and call notes stay in your dashboard. Encrypted in transit. Never sold as leads.
See how we handle data in our Privacy Policy.
At 6 AM the heat dies. You're already on another job. The next shop answers.
Industry studies show a large share of HVAC emergency calls go unanswered after hours. Customers don't leave voicemail — they call the next name on Google. One saved no-heat job pays for the month.
20–47%
of after-hours calls go unanswered (industry studies)
$1,500+
avg no-heat/no-cool job
~85%
of callers try the next company if you don't answer (industry studies)
You don't need more leads. You need to answer the line you already advertise.
What Effiroad is
One platform — three layers
Answering services take a message. Effiroad qualifies the job, triages urgency, alerts you when it matters, and gets a tech rolling — without voicemail roulette.
AI phone layer
Catch every emergency you miss on the job
After-hours, overflow, and no-answer calls forward to Effiroad. Menu: press 1 = service (then phone AI or text link), press 2 = estimate — or say “text link” for an SMS form. Issue type, address, and how urgent it is.
- Same company number on Google
- No-heat / no-cool / gas smell triage
- Phone or SMS link intake
- Auto-dispatch + owner 1 / 2 on safety calls
AI analytics
See what almost went to the next shop
Dashboard KPIs, missed-call prevention, and recovery estimates — know what would have hit voicemail and what turned into a booked job.
- Emergencies, pending dispatch, confirmations
- Missed-call analytics page
- Trend charts + drill-downs
- Recovery estimates (not accounting)
Effiroad AI
Your ops assistant in your pocket
Ask what came in overnight, what's waiting on your 1 / 2, or who's on the way — and change dispatch rules in plain English from the truck.
- Morning briefing on open
- Pending approvals + gas-smell flags
- Guarded settings changes
- Optional daily SMS briefing
Optional CRM sync, crew round-robin texts, and secure update/reschedule links are built in — connect what you use, skip what you don't.
From ring to on-site — without losing the job
What the customer experiences from the first call until your tech arrives. You stay in control; Effiroad handles the gaps.
Customer calls your line
Same number on your trucks and Google — no new number to explain when their heat just died.
You miss it → Effiroad answers
On a job, after hours, or when the phone's ringing off the hook — unanswered calls forward to the AI phone layer.
Intake + issue triage
Phone or SMS link. No-heat, no-cool, gas smell, or routine maintenance — captured before anyone rolls.
Dispatch or hold
Clear no-heat/no-cool calls can auto-dispatch. Gas smell, sparking, or fuzzy details wait for your text: 1 = go, 2 = pass.
Tech gets the job
Optional round-robin tech SMS — accept or pass. Job Card ready with notes for the visit.
On the way text
Tech replies with ETA — customer gets an on-the-way message without you typing it twice.
Tech on site
Work starts in the window you promised. Mark complete in dashboard — the customer relationship stays with you.
Your main number — or a dedicated Effiroad line
Both options get the same cinematic AI voice, intake, and auto dispatch. Keep your Google/shop number with forwarding, or publish your Effiroad dedicated number (recommended when carriers block overflow).
Keep your main number
Shop cell: one-tap AT&T, T-Mobile, Verizon, or Xfinity codes. Business phone: Dialpad, RingCentral, or Grasshopper unanswered routing. Your line rings first — Effiroad catches the miss.
- One-tap dial codes on your shop phone
- Dialpad / ServiceTitan Fallback visual guide
- Backup paths if the first method fails
Effiroad dedicated number
Publish your Effiroad number on Google, website, and trucks. Same cinematic AI voice, same intake and dispatch — customers call Effiroad directly with zero carrier codes.
- Same call quality as forwarding — not a lesser option
- Works on every plan — no overflow blocks
- Copy number → update Google → test call
Every path includes a built-in test call. Dedicated is not a downgrade — same clarity, polite intake, crew SMS, and live ETA map.
Smart dispatch
Auto-dispatch the clear jobs. Ping you for what needs a human.
Generic AI forwards a message. Effiroad auto-dispatches standard no-heat/no-cool jobs with complete info — but holds gas smell, sparking, and unclear addresses for your 1 / 2 before anyone rolls.
- No-heat / no-cool = auto-dispatch
- Gas smell / electrical → 1 / 2
- Unclear → 1 / 2
- Reply 9 undo
Caller reports issue
Address + issue type
HVAC triage + intake
Effiroad
Standard dispatches
Clear no-heat/no-cool dispatches fast
Your phone
Safety / unclear → 1 / 2
Gas smell or fuzzy details → your text
Tech en route
SMS + Job Card
Example SMS
Sarah Bennett
No heat overnight
Tonight · on-call
Reply:
Standard no-heat = auto-dispatched
Gas smell / electrical / unclear = Reply 1 · 2
Effiroad AI
Your pocket ops assistant
Not a chatbot on your website — an assistant that reads your company's calls, dispatches, and settings so you can run ops from the truck.
Morning pulse
Opens with what matters today:
- "What came in overnight?"
- "Any gas-smell calls still open?"
- "Who's on the way?"
Jobs at risk
Surface calls before the customer moves on:
- "Show pending approvals."
- "What needs my 1 or 2?"
- "Missed calls this week?"
Change rules safely
Plain English → preview → confirm:
- "Who gets owner SMS?"
- "Adjust on-call rotation."
- "Turn off after-hours AI."
Company memory
Teach Effiroad how you operate:
- "We don't service commercial rooftop units."
- "Our service area is …"
- "Gas smell always needs my approval."
Dispatch policy
Standard no-heat and no-cool dispatch fast. Gas smell waits for you.
One smart policy — no manual switches. Clear no-heat/no-cool calls roll to the on-call tech. Gas smell, electrical, and unclear intakes need your text: 1 = go, 2 = pass.
Smart auto-dispatch
Fast when it's clear · you decide when it's not
Caller reports a standard no-heat or no-cool issue with complete info? Tech gets the text right away. Gas smell, sparking, or fuzzy address? You approve before anyone rolls.
- No heat / no cool · clear infoAuto dispatch
- Gas smell / electricalYour 1 / 2 first
- Unverified addressYour 1 / 2 first
- Changed your mindReply 9 to undo
Best for: Owner-operators who want speed without blind dispatch on safety calls
On confirm, tech SMS goes out when your crew is set up — round-robin, 1=accept 2=pass.
Why HVAC shops pick Effiroad
ServiceAgent auto-dispatches everything. Call centers take messages. Effiroad auto-dispatches clear no-heat/no-cool calls — and holds gas smell, electrical, and messy intakes so bad rolls don't slip through.
Clear no-heat auto-dispatch
EffiroadYes — tech SMS + owner FYI
Generic AI call botsOften blind auto
Human call centersNo — message only
Hold gas smell / electrical
EffiroadHardcoded hold · reply 1 / 2
Generic AI call botsOften blind auto
Human call centersMessage / escalate
Reply 9 undo
EffiroadYes
Generic AI call botsRare
Human call centersNo
Call voice quality
EffiroadNatural US voice, every call
Generic AI call botsVaries
Human call centersHuman variance
HVAC-specific intake
EffiroadBuilt in
Generic AI call botsPartial
Human call centersManual notes
Works without CRM
EffiroadYes — SMS + dashboard
Generic AI call botsOften CRM-locked
Human call centersSeparate tool
Pricing
EffiroadFlex from $49 · Pro $249
Generic AI call botsCredits / usage
Human call centers$300–2K/mo
Go live
Effiroad~10 minutes
Generic AI call botsDays
Human call centersDays + scripting
Features
Everything that ships today
AI phone is the core. Analytics and Effiroad AI are built in — not upsells on a generic call bot.
AI phone + link intake
Forwarded calls and SMS intake links. No-heat / no-cool / gas smell triage, verified address, and job-ready notes.
Smart dispatch + owner SMS
Clear standard calls can dispatch instantly. Gas smell, electrical, and unclear intakes ping you: 1 = go, 2 = pass, 9 = undo.
Shop analytics dashboard
KPI cards, trends, missed-call prevention, and drill-downs — see what almost went to the next shop.
Effiroad AI assistant
Ask what came in overnight, what's urgent, and what's pending. Change dispatch rules with guarded confirmations.
Tech dispatch + on my way
Optional round-robin tech SMS on confirm. Tech replies with ETA — customer gets an on-the-way text.
Calendar · email · optional CRM
Dashboard calendar, owner email backup, and optional Jobber sync — no double entry after a busy day.
Update & reschedule links
Customers update details or reschedule from secure SMS links — private, expiring, redacted after the job.
Call recordings + transcripts
Review what was said on intake calls. Useful for training and quality control.
Smarter than blind auto-dispatch
ServiceAgent dispatches everything automatically. Effiroad knows the difference.
| Scenario | Action |
|---|---|
| No heat / no cooling · verified address · clear intake | Auto-dispatch on-call tech + owner FYI SMS |
| Gas smell · sparking · electrical concern | Owner SMS hold — reply 1 to dispatch, 2 to hold |
| Low confidence intake OR unverified address | Owner SMS hold — never dispatch blind |
| Maintenance / tune-up / routine scheduling | Auto-confirm + customer slot selection |
How Effiroad works for HVAC
1
Forward your overflow calls
Keep your main number. Forward to Effiroad only when busy or after hours — a 30-second change in your carrier settings.
2
AI answers and qualifies
Effiroad asks what's going on, captures the address, and classifies the issue — no heat, gas smell, routine maintenance, or something else.
3
Smart dispatch or owner hold
Clear no-heat emergencies dispatch automatically. Gas smell or ambiguous calls text you first — reply 1 to send, 2 to hold.
4
Customer gets a confirmation
Customer receives an SMS with their request details. You see everything in the dashboard.
Real results. Simple math.
Effiroad is built around moments where one missed ring loses a job to the next shop.
$1,500–$3,000
Avg no-heat/no-cool job
Bigger systems much higher
10–25
Missed calls / month
Nights, weekends, peak season
$249/mo
Effiroad Pro
Or Flex from $49/mo
One saved emergency call often covers months of subscription. The promise: fewer missed rings, faster dispatch on standard calls, owner texts only when it's a safety issue or unclear.
The Road to Efficiency
Efficiency is the Road to Limitless Success
In HVAC, the first company to answer usually gets the job — same day, same call. Effiroad is the efficient path from ring to rolling truck.
Efficiency means fewer steps between a missed ring and a tech on site: intake, triage, owner SMS when it's a safety call, and customer updates without opening ten apps.
Road is the through-line — from the first call to dispatch, on-the-way texts, and optional CRM sync. Built for US owner-operators who live on their cell between jobs.
Effiroad is not just software. It is the efficient path your company takes every day — from an emergency call to a booked job and repeat customers.
Efficiency
Auto-dispatch clear no-heat/no-cool calls. Text 1 / 2 when it's gas smell or electrical. Run ops from your phone.
Road
Every step connected — forward, intake, approve, dispatch, on-site — without dead ends.
Simple pricing for HVAC shops
Choose dispatch billing (recommended) or Voice minute plans on the pricing page.
Pro
$249/mo
25 dispatches/mo · free estimates · gas smell always held. Only approved jobs count.
- High-quality natural US voice
- Free estimates (press 2) — never billed
- No-heat auto-dispatch
- Gas / electrical → owner 1 / 2
- Only approved/scheduled jobs bill
- No CRM required
- Optional Jobber sync
Flex
$49/mo + $10/dispatch
Low base · free estimates · pay only per approved dispatch.
- Same intake + owner holds as Pro
- Free estimates on every plan
- Billed only when a job is approved/scheduled
- Cancel anytime
Voice Starter
$49/mo · 250 min
Per-minute option · then $0.25/min · same holds, no live-agent transfer fees.
- Included talk-minutes + clear overage
- Same AI intake + owner 1 / 2
- Free estimates never billed
- No CRM required
Common questions
Does this replace my CRM (ServiceTitan, Fieldedge, Housecall Pro)?
No. Effiroad is an intake and dispatch layer on top of what you already use — it handles the phone and first-contact, then pushes job info to your existing workflow. No CRM migration required.
What happens when a customer calls about gas smell?
Effiroad flags gas smell as a safety hold and texts you immediately with the caller's name, address, and what they reported. It does not auto-dispatch — you decide.
Can I still answer calls myself if I want to?
Yes. Forward to Effiroad only on overflow (busy) or after-hours — your daytime calls still ring you directly.
How long does setup take?
About 10 minutes: set your answer hours, forward your overflow, and configure your on-call tech. See the HVAC onboarding guide.
Do estimate calls count toward my plan?
No. Press 2 estimate intakes are free on every plan. Only approved or scheduled emergency dispatches count toward included jobs or per-dispatch fees.
When does HVAC auto-dispatch vs wait for me?
Clear P1 no-heat / no-cool with solid intake confidence can auto-schedule after the customer confirms address + visit time on the SMS link — then your on-call tech gets the crew SMS. Gas smell, sparking, electrical/CO concerns, low confidence, or fuzzy details always wait for your 1 / 2. Never blind-roll a safety call.
Why confirm the street address on a link after the phone call?
Misheard addresses are a top after-hours failure. Effiroad collects and reads back the address on the call, then texts a link where the homeowner confirms or edits with typed/map search and picks a window — fast on the phone, accurate before a truck rolls.
Ready to stop missing no-heat calls?
21-day free trial. Setup takes 10 minutes.
Start free trial — HVAC
Built for independent HVAC companies — live in minutes
~10 min
typical go-live
24/7
emergency intake
3 layers
phone · analytics · AI
$3,000+
one saved call can cover the month